The 5 Whys

q“What we observe is not nature itself, but nature exposed to our method of questioning.”

—Werner Heisenberg

This month, we’ll focus on “what” based questions: how they reveal solutions to prob- lems faster and better than “why” based questions. The 5 whys are a tool that has been adopted by Six Sigma and Lean, and comes from Taiichi Ohno, the pioneer of the Toyota Production System. Even though…

Read The Sept 2013 PCB Magazine Article Here

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